Participación en salud

Health participation

We wish to strengthen our institutional capacity to guarantee the fundamental right to participation in health by users, families and the community so that they can influence institutional decisions made regarding plans, programs and projects that affect them, through social control exercises and respectful interaction with the administration and health personnel.

Learn about our Accountability Strategy, as well as our strategies, mechanisms and instances of participation:

1. Citizen participation policy and program

Our policy guarantees the fundamental right to participation in health by users, families and the community; likewise, our participation program includes three components to fulfill this policy, which are: Citizen Information and Service System (SIAUC), User satisfaction with the services provided and formation and operation of the mechanisms for participation in health: User Association and Hospital Ethics Committee.

2. Mechanisms, spaces or instances of participation

Metrosalud has the following mechanisms, spaces and instances of participation in which you can take part.

3. Estrategia anual de rendición de cuentas

Aware of our duty to inform, engage in dialogue, and provide clear and concrete answers to the requests and needs of stakeholders in the management of our institution, ESE Metrosalud presents its Accountability Report for each fiscal year . Find out how to participate in this process through the following link.

4. Programa de Transparencia y Ética Empresarial

The Business Transparency and Ethics Program aims to publicly declare the commitment of Metrosalud , its Board of Directors and its senior managers to a current ethical and transparent approach towards its stakeholders , and to conduct the company responsibly, acting under a philosophy of zero tolerance for those acts that contradict our corporate principles.

5. Calendario de la estrategia anual de participación ciudadana

Learn about the Metrosalud Users Association's training schedule and the Hospital Ethics Committee's work plan .

6. Formulario de inscripción ciudadana a procesos de participación, instancias o acciones que ofrece la entidad

If you are interested in participating in our citizen engagement processes and initiatives, and other actions carried out by Metrosalud , we invite you to leave your personal information through the following form so we can contact you.

7. Canal de interacción para la participación ciudadana

For more information about our citizen participation processes, you can contact us: